0 Replies Latest reply on May 20, 2020 8:52 PM by AKK55

    Wrong time offset in Daily Reports




      We have a weird situation. For the same record, on the custom reports, the time from the upper form is reported correctly, but the time from the line items are having 4 hour offset.


      We had similar issue earlier too where, in general, all the time elements were having time offset, and it was resolved by Oracle. We tried all those solutions, but none of them is able to give us correct time so far. 


      An SR is pending with Oracle for the last 15 days with no resolution so far. We also had a webex with Oracle to show them this issue.


      Would appreciate if any one can share their solutions.


      We are in cloud Unifier 20.4