1 Reply Latest reply on Jul 2, 2020 3:54 PM by Evan.R

    Contact- Error:A parent for this record wasn't found

    4242665

      hi,

      I'm trying to upload this contact file:

        METADATA|Contact|EffectiveStartDate|StartDate|SourceSystemId|SourceSystemOwner   METADATA|ContactRelationship|PersonId(SourceSystemId)|RelatedPersonNumber|ContactType|EffectiveStartDate|EmergencyContactFlag|LegislationCode|PersonalFlag|PrimaryContactFlag|SequenceNumber|ExistingPerson|SourceSystemOwner|SourceSystemId

        METADATA|ContactName|NameType|PersonId(SourceSystemId)|EffectiveStartDate|FirstName|LastName|LegislationCode|SourceSystemId|SourceSystemOwner

        METADATA|ContactEmail|EmailAddress|EmailType|PersonId(SourceSystemId)|DateFrom|PrimaryFlag|SourceSystemId|SourceSystemOwner

        METADATA|ContactPhone|PhoneNumber|PhoneType|AreaCode|CountryCodeNumber|PersonId(SourceSystemId)|DateFrom|PrimaryFlag|SourceSystemId|SourceSystemOwner

        MERGE|Contact|2020/07/02|2020/07/02|223257_201956_noa|WIX_FUSION_HDL

        MERGE|ContactRelationship|223257_201956_noa|223257|P|2020/07/02|Y|IL|Y|N|1|N|WIX_FUSION_HDL|223257_201956_noaR

        MERGE|ContactName|GLOBAL|223257_201956_noa|2020/07/02|noa|test|IL|223257_201956_noaN|WIX_FUSION_HDL

        MERGE|ContactEmail|ads@asd.asd|H1|223257_201956_noa|2020/07/02|Y|223257_201956_noaE|WIX_FUSION_HDL

        MERGE|ContactPhone|123123|H1||972|223257_201956_noa|2020/07/02|Y|223257_201956_noaP|WIX_FUSION_HD

       

      but i'm getting this error:

      A parent for this record wasn't found. Use any of the four supported key-resolution systems to supply a valid parent reference.

      what should i do? hoe to fix it?

      Best Regards

      Renana