2 Replies Latest reply on Aug 24, 2020 12:54 PM by Michael.R.Taylor-Oracle

Question about bill - need to contact oracle

Sumedia Aug 22, 2020 1:38 AM

I have questions about my bills belonging to dyndns.org services.

But I can't contact Oracle by email.

I could call Oracle but i think this could be a nightmare to get the right person.
Email will be more effectiv, they can be fowarded to the right person.

It's important to me to clearify this questions to my bills. Dyndns account has been removed.

Could someone please start the contact via email?

Anyone there who has this possibility?

1. Re: Question about bill - need to contact oracle

Michael.R.Taylor-Oracle Aug 24, 2020 12:52 PM (in response to Sumedia)

Hi Sumedia,

you can contact support via your account by logging into account.dyn.com and then navigating to it via the "Support" tab --> Contact Support and choosing "email support". Alternately you can email userhelp@dyn.com via the email address associated with you account. Once done, you will receive a confirmation email with a ticket number. Feel free to DM me with this once received and I can follow up with our support teams on your behalf. I have added you as a friend here, please accept so you can DM.

Mike
Oracle + Dyn
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2. Re: Question about bill - need to contact oracle

Michael.R.Taylor-Oracle Aug 24, 2020 12:54 PM (in response to Sumedia)

Hi Sumedia,

I have answered your question via the other thread you started here - Question about bill - need to contact oracle

Mike
Oracle + Dyn
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