6 Replies Latest reply: Oct 17, 2008 12:47 AM by 665688 RSS

    Coll. Suite 10.1.2.2 Installer program cannot start

    566702
      Hi all,
      I have downloaded Oracle Colalboration Suite 10.1.2.2 from:
      http://www.oracle.com/technology/software/products/cs/htdocs/1012winsoft.html.
      I start the installer (setup.exe) but it quits with the error which is displayed in the command shell window which is automatically opened:
      ****************************************************************
      Starting Oracle Universal Installer...

      Checking installer requirements...

      Checking operating system version: must be 5.0, 5.1 or 5.2 . Actual 5.0
      Passed

      Checking monitor: must be configured to display at least 256 colors . Actual
      256 Passed
      Checking swap space: must be greater than 1535 MB . Actual 3072MB Passed
      Checking for SERVICE_PACK: must be 3 . Actual Service Pack 3 Passed
      Checking Temp space: must be greater than 150 MB . Actual 9004 MB Passed

      All installer requirements met.

      Preparing to launch Oracle Universal Installer from C:\WINNT\Temp\3\OraInstall2007-03-13_11-33-46AM. Please wait ... unzip: cannot find any matches for wildca
      rd specification "../stage/Components/oracle.swd.jre/1.4.2.0.4/1/DataFiles/*.jar
      ".
      ERROR: JRE missing in scratch path
      *************************************************************

      After a message box is displayed:

      "Error in writing to directory C:\WINNTTemp\3\OraInstall2oO7-cl3-131 1-33-46AM. Please ensure that this directory is writable and has atleast 55 MB oF disk space. Installation cannot continue. "


      Please help me to solve this issue.

      Thank you in advance
        • 1. Re: Coll. Suite 10.1.2.2 Installer program cannot start
          345771
          Have you unzipped the 2 big files into the SAME target folder? looks like the installer can't find some components, so that might be the issue....
          • 2. Re: Coll. Suite 10.1.2.2 Installer program cannot start
            618200
            Hi all,
            I have downloaded Oracle Colalboration Suite 10.1.2.2 from:
            http://www.oracle.com/technology/software/products/cs/htdocs/1012winsoft.html.
            I start the installer (setup.exe) but it quits with the error which is displayed in the command shell window which is automatically opened:
            ****************************************************************
            Starting Oracle Universal Installer...

            Checking installer requirements...

            Checking operating system version: must be 5.0, 5.1 or 5.2 . Actual 5.0
            Passed

            Checking monitor: must be configured to display at least 256 colors . Actual
            256 Passed
            Checking swap space: must be greater than 1535 MB . Actual 3072MB Passed
            Checking for SERVICE_PACK: must be 3 . Actual Service Pack 3 Passed
            Checking Temp space: must be greater than 150 MB . Actual 9004 MB Passed

            All installer requirements met.

            Preparing to launch Oracle Universal Installer from C:\WINNT\Temp\3\OraInstall2007-03-13_11-33-46AM. Please wait ... unzip: cannot find any matches for wildca
            rd specification "../stage/Components/oracle.swd.jre/1.4.2.0.4/1/DataFiles/*.jar
            ".
            ERROR: JRE missing in scratch path
            *************************************************************

            After a message box is displayed:

            "Error in writing to directory C:\WINNTTemp\3\OraInstall2oO7-cl3-131 1-33-46AM. Please ensure that this directory is writable and has atleast 55 MB oF disk space. Installation cannot continue. "


            Please help me to solve this issue.

            Thank you in advance
            • 3. Re: Coll. Suite 10.1.2.2 Installer program cannot start
              58450
              Looks like you have a environment problem. The temporary directory:
              C:\WINNTTemp\...

              Must be C:\WINNT\Temp\...

              Review your environment variables in

              System properties -> Advanced -> Environment variables -> TMP and TEMP directory
              • 4. Re: Coll. Suite 10.1.2.2 Installer program cannot start
                661290
                I meet the same problem when install OCS10.1.2(win) on WinXp and windows-server2000.

                How to resolve it?

                thanks!

                My email address: flankerxu@hotmail.com
                • 5. Re: Coll. Suite 10.1.2.2 Installer program cannot start
                  665688
                  Check Autorun.inf, Whether Autorun.inf missing or not
                  • 6. Re: Coll. Suite 10.1.2.2 Installer program cannot start
                    665688
                    Check Autorun.inf, Whether Autorun.inf missing or not

                    RaziNizar