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Metalink Support

533484Mar 18 2007 — edited Mar 19 2007
I am having some production licensed oracle


Due to some reason I want to degrade metalink support for my company I would like to know from you guys what is lowest level of metalink support( I just need metalink access for downloading patches and upgrades) apporx how much it will cost PA) anyone idea on this will be highly appricated.

Regards

Comments

Nicolas Gasparotto
That depend of the licensed products.
An example here with Personal Edition support for equivalent of few beer per year.
But, to get a serious answer, check the products you have and contact your Oracle team support.

Nicolas.
Eduardo Legatti
Hi,

>>I just need metalink access for downloading patches and upgrades)
As far I know, the support level depends of your CSI number. In your case you, I think you will need a Support Level: UPDATE that is used for updates only and not provide you the possibility to create a Services Requests ... For more more information, you can access this link: http://www.oracle.com/support/contact.html

Cheers
533484
Thanks N. Gasparotto and legatti. for valuable information.
549555
Hi,

I am not sure, but I think You cannot buy joust update level support anymore.
Therefore it would be the best to call Support renewal for your country they can give you exact info, contacts are here under Support Renewal column;
http://www.oracle.com/support/contact.html

Regards,
Peter
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Locked on Apr 16 2007
Added on Mar 18 2007
#general-database-discussions
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