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when did he get this error?
This is a webutil error. This is the syntax of the error: "WUC-24 Error reading URL. Type: User. Description: Download from URL to client failed. Resolution: Make that the URL is valid and correct".
So check if the URL is correct, such as the name of the file and if it is in the path...
Hope it helps you,
What other errors are you seeing in the java console. Please share those things also.
"when did he get this error? "
He gets it at the time the form starts up and is first being displayed to the screen.
"...So check if the URL is correct, such as the name of the file and if it is in the path"
He uses the same URL as everyone else. The .dll named in the error message exists on the server as he has logged in manually and navigated to the appropriate directory to confirm it's location.
"What other errors are you seeing in the java console."
I will have him check this as soon as he gets in today.
By the way, this is the code in the When-Window-Activated trigger that generates the "WUC-24: Error reading URL" error:
-- Set a customized icon for the Form application
if WEBUTIL_SEPARATEFRAME.IsSeparateFrame then
I'm not sure if this bit of detail would help anyone better determine the root cause, but I thought I'd mention it nonetheless. Thanks.
when the error occurs, can you look in your java console, what problem you see there ?
Ok. We opened his Java Console and this is what it read. I hope this gives someone a clue in trying to help me resolve this issue?
Oracle JInitiator: Version 184.108.40.206
Using JRE version 220.127.116.11-internal Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\atrobi
Proxy Configuration: no proxy
JAR cache enabled
Location: C:\Documents and Settings\atrobi\Oracle Jar Cache
Maximum size: 50 MB
Compression level: 0
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
q: hide console
s: dump system properties
t: dump thread list
x: clear classloader cache
0-5: set trace level to <n>
Loading http://springfield01:7777/forms/java/frmall_jinit.jar from JAR cache
Loading http://springfield01:7777/forms/java/frmwebutil.jar from JAR cache
RegisterWebUtil - Loading WebUtil Version 10.1.2.0
Loading http://springfield01:7777/forms/java/jacob.jar from JAR cache
Forms Applet version is : 10.1.2.0
2007-Sep-12 16:03:32.727 ERROR>WUC-24 [URLDownload.pullFile()] Error reading URL http://springfield01:7777/forms/webutil/JNIsharedstubs.dll
did you clear the cache of the users IE ?
No, I'll try this today. Is clearing the cache simply 'deleting the temporary files'? Or is there more to it?
I think that's it. Must be identical to the extras-options : clear cache
Same error...even after clearing the cache. :(
Does the user have necessary permissions to the folder he's trying to read?
Instead the user can test in local machine with all permission granted and check.