12 Replies Latest reply on Nov 10, 2011 12:36 PM by nanduh

    Can we create a Service agreement through Sales Order?


      1. Can we create a sales order (non-shippable) and hence create a service agreement through OM? I know that we can author a Service agreement in Service Contracts but just wanted to check if the above is a possibility.

      2. If the above is possible, then how do we define the covered product, customer, site etc (that we define in the sub-line level of contracts while authoring) in OM?

      Please let me know the steps if this is a possibility.Any help in this regard will be appreciated