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12 Replies Latest reply: May 6, 2011 9:50 PM by 838779 RSS

RW-50004 while installing R12

622319 Newbie
Currently Being Moderated
Hi everybody,

I got this error while installing Oracle applications R12 on linux AS4 or Oracle unbreakable linux (I got the same error on both OSs)

During step 2 in the installation (Configuring Database) i got the following error:

RW-50004: Error code received when running
external process. Check log file for details.
Running Datasbe Install Driver for MYPROD instance

* and I have two options (Retry and Abort)


Here is the logfile contents:
=============================

[root@adel ~]# tail -50 /oracle/MYPROD/db/tech_st/10.2.0/appsutil/log/MYPROD_adel/04080757.log

Processing Disk46....


runProcess_2

Statusstring Registering Database

Executing command: /Stage/startCD/Disk1/rapidwiz/jre/Linux/1.5.0//bin/java -DCONTEXT_VALIDATED=true -mx512M -classpath /Stage/startCD/Disk1/rapidwiz/jlib/java:/Stage/startCD/Disk1/rapidwiz/jlib/xmlparserv2.jar:/Stage/startCD/Disk1/rapidwiz/jlib/ojdbc14.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/OraInstaller.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/ewt3.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/share.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/srvm.jar oracle.apps.ad.clone.ApplyDatabase -e /oracle/MYPROD/db/tech_st/10.2.0/appsutil/MYPROD_adel.xml -stage /Stage/startCD/Disk1/rapidwiz -showProgress -phase reg -nopromptmsg

Log file located at /oracle/MYPROD/db/tech_st/10.2.0/appsutil/log/MYPROD_adel/ApplyDatabase_04080913.log


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runProcess_3

Statusstring Configuring Database

Executing command: /Stage/startCD/Disk1/rapidwiz/jre/Linux/1.5.0//bin/java -DCONTEXT_VALIDATED=true -mx512M -classpath /Stage/startCD/Disk1/rapidwiz/jlib/java:/Stage/startCD/Disk1/rapidwiz/jlib/xmlparserv2.jar:/Stage/startCD/Disk1/rapidwiz/jlib/ojdbc14.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/OraInstaller.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/ewt3.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/share.jar:/Stage/startCD/Disk1/rapidwiz/jlib/oui/srvm.jar oracle.apps.ad.clone.ApplyDatabase -e /oracle/MYPROD/db/tech_st/10.2.0/appsutil/MYPROD_adel.xml -stage /Stage/startCD/Disk1/rapidwiz -showProgress -phase cfg -nopromptmsg

Log file located at /oracle/MYPROD/db/tech_st/10.2.0/appsutil/log/MYPROD_adel/ApplyDatabase_04080913.log


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Control file creation failed

Cannot execute configure of database using RapidClone

RW-50010: Error: - script has returned an error: 1
RW-50004: Error code received when running external process. Check log file for details.
Running Database Install Driver for MYPROD instance


===========================================
I try to connect to the database using sys account:
---------------------------------------------------------------
[root@adel 10.2.0]# echo $ORACLE_HOME
/oracle/MYPROD/db/tech_st/10.2.0
[root@adel 10.2.0]# echo $ORACLE_SID
MYPROD
[root@adel 10.2.0]# echo $LD_LIBRARY_PATH
/oracle/MYPROD/db/tech_st/10.2.0/lib:/usr/X11R6/lib:/usr/openwin/lib:/oracle/MYPROD/db/tech_st/10.2.0/lib:/usr/dt/lib:/oracle/MYPROD/db/tech_st/10.2.0/ctx/lib
[root@adel 10.2.0]# echo $PATH
/oracle/MYPROD/db/tech_st/10.2.0/perl/bin:/oracle/MYPROD/db/tech_st/10.2.0/bin:/usr/bin:/usr/sbin:/oracle/MYPROD/db/tech_st/10.2.0/appsutil/jre/bin:/usr/ccs/bin:/bin:/usr/bin/X11:/usr/local/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/root/bin
[root@adel 10.2.0]#



[root@adel bin]# sqlplus "/ as sysdba"

SQL*Plus: Release 10.2.0.2.0 - Production on Tue Apr 8 11:08:24 2008

Copyright (c) 1982, 2005, Oracle. All Rights Reserved.

oracleMYPROD: error while loading shared libraries: libskgxp10.so: cannot open shared object file: No such file or directory
ERROR:
ORA-12547: TNS:lost contact

============================================

I try the following :
====================

cd $ORACLE_HOME/lib
relink all


after finish I still have the same error !!!!

Can you help me in that, Thanks in advance.
  • 1. Re: RW-50004 while installing R12
    639351 Newbie
    Currently Being Moderated
    Hi,

    I am having the same problem.. Did you solve your problem? Please let me know. I am stuck.

    Thanks,

    Srini
  • 2. Re: RW-50004 while installing R12
    505467 Newbie
    Currently Being Moderated
    pls check this..if it can be of any help

    http://appsdbablog.com/blog/2006/09/installing_oracle_applications.html
  • 3. Re: RW-50004 while installing R12
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    Control file creation failed
    Make sure you have all pre-req. packages/software installed, and set kernel parameters properly before running RapidWiz.

    Note: 402310.1 - Oracle Applications Installation and Upgrade Notes Release 12 (12.0) for Linux (32-bit)
    https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=402310.1
  • 4. Re: RW-50004 while installing R12
    622319 Newbie
    Currently Being Moderated
    Hello again,

    this is my configurations :

    [oratest@ondemand01 ~]$ cat /etc/redhat-release
    Red Hat Enterprise Linux AS release 4 (Nahant Update 4)
    [oratest@ondemand01 ~]$ uname -r
    2.6.9-42.EL
    [oratest@ondemand01 ~]

    Checking all packages:
    =======================
    [oratest@ondemand01 Stage]$ rpm -q glibc-2.3.4-2.25 glibc-common-2.3.4-2.25 binutils-2.15.92.0.2-21 compat-libstdc++-296-2.96-132.7.2 gcc-3.4.6-3 gcc-c++-3.4.6-3 libgcc-3.4.6-3 libstdc++-3.4.6-3 libstdc++-devel-3.4.6-3 openmotif21-2.1.30-11.RHEL4.6 pdksh-5.2.14-30.3 setarch-1.6-1 make-3.80-6.EL4 gnome-libs-1.4.1.2.90-44.1 sysstat-5.0.5-11.rhel4 compat-db-4.1.25-9 control-center-2.8.0-12.rhel4.5 xscreensaver-4.18-5.rhel4.11 libaio-0.3.105-2 libaio-devel-0.3.105-2

    glibc-2.3.4-2.25
    glibc-common-2.3.4-2.25
    binutils-2.15.92.0.2-21
    compat-libstdc++-296-2.96-132.7.2
    gcc-3.4.6-3
    gcc-c++-3.4.6-3
    libgcc-3.4.6-3
    libstdc++-3.4.6-3
    libstdc++-devel-3.4.6-3
    openmotif21-2.1.30-11.RHEL4.6
    pdksh-5.2.14-30.3
    setarch-1.6-1
    make-3.80-6.EL4
    gnome-libs-1.4.1.2.90-44.1
    sysstat-5.0.5-11.rhel4
    compat-db-4.1.25-9
    control-center-2.8.0-12.rhel4.5
    xscreensaver-4.18-5.rhel4.11
    libaio-0.3.105-2
    libaio-devel-0.3.105-2
    [oratest@ondemand01 Stage]$


    sysctl.conf:
    ============
    [oratest@ondemand01 Stage]$ cat /etc/sysctl.conf
    # Kernel sysctl configuration file for Red Hat Linux
    #
    # For binary values, 0 is disabled, 1 is enabled. See sysctl(8) and
    # sysctl.conf(5) for more details.

    # Controls IP packet forwarding
    net.ipv4.ip_forward = 0

    # Controls source route verification
    net.ipv4.conf.default.rp_filter = 1

    # Do not accept source routing
    net.ipv4.conf.default.accept_source_route = 0

    # Controls the System Request debugging functionality of the kernel
    kernel.sysrq = 0

    # Controls whether core dumps will append the PID to the core filename.
    # Useful for debugging multi-threaded applications.
    kernel.core_uses_pid = 1

    kernel.sem = 256 32000 100 142
    kernel.shmall = 2097152
    kernel.shmmax = 2147483648
    kernel.shmmni = 4096
    kernel.msgmax = 8192
    kernel.msgmnb = 65535
    kernel.msgmni = 2878
    fs.file-max = 65536
    net.ipv4.ip_local_port_range = 1024 65000
    net.core.rmem_default = 262144
    net.core.rmem_max = 262144
    net.core.wmem_default = 262144
    net.core.wmem_max = 262144

    resolv.conf:
    ============
    [oratest@ondemand01 Stage]$ cat /etc/resolv.conf
    nameserver 192.168.93.1
    options attempts:5
    options timeout:15
    [oratest@ondemand01 Stage]$

    hosts:
    =======

    [oratest@ondemand01 Stage]$ cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    192.168.93.20 ondemand01.oracle.com ondemand01
    [oratest@ondemand01 Stage]$

    network:
    ========
    [oratest@ondemand01 Stage]$ cat /etc/sysconfig/network
    NETWORKING=yes
    HOSTNAME=ondemand01.oracle.com
    [oratest@ondemand01 Stage]$

    network file check:
    ===================
    [oratest@ondemand01 Stage]$ ls -l /etc/sysconfig/networking/profiles/default/network
    ls: /etc/sysconfig/networking/profiles/default/network: No such file or directory
    [oratest@ondemand01 Stage]$

    limits.conf:
    =============
    [oratest@ondemand01 Stage]$ tail -10 /etc/security/limits.conf
    #@student hard nproc 20
    #@faculty soft nproc 20
    #@faculty hard nproc 50
    #ftp hard nproc 0
    #@student - maxlogins 4
    * hard nofile 65535
    * soft nofile 4096
    * hard nproc 16384
    * soft nproc 2047
    # End of file
    [oratest@ondemand01 Stage]$


    I tried to reinstall the OS and start from scratch but still face the same problem...

    can you help please ..........

    Thanks
  • 5. Re: RW-50004 while installing R12
    user517036 Newbie
    Currently Being Moderated
    Hi,

    I am having the same problem.. Did you solve your problem? Please let me know. I am stuck.

    Thanks,

    Rafael Teixeira
  • 6. Re: RW-50004 while installing R12
    622319 Newbie
    Currently Being Moderated
    Hi Rafael,

    I am still with no solutions ... Can anybody help us in this ? ?
  • 7. Re: RW-50004 while installing R12
    user517036 Newbie
    Currently Being Moderated
    Hi Mohamed,

    Our environment is installed the Operational System Oracle Enterprise Linux 4 (Update 7) in 32 bit.

    What is the Operational System and platform of your environment? It´s 32 bit? You already tried to install on 64 bit?

    Let you know if I can install.

    Thanks,

    Rafael Teixeira
  • 8. Re: RW-50004 while installing R12
    user517036 Newbie
    Currently Being Moderated
    Hy Mohamed,

    Great news!!!!!

    My problem was resolved. After to change the parameter kernel.shmmax (file /etc/sysctl.conf) for the new value 2147483648 the Installation of the EBS was successfully.

    Please, check the Note 462077.1 for more details.

    Let me know if you solved your problem.

    Good luck,

    Rafael Teixeira
    (mail=> rafaelfteixeira@gmail.com)
  • 9. Re: RW-50004 while installing R12
    622319 Newbie
    Currently Being Moderated
    Hi Rafael,

    My configuration already contains this value, you can kindly check my configurations in a previous update
    and let me know if you can see any wrong configurations.

    Thanks,
    Mohamed
  • 10. Re: RW-50004 while installing R12
    854859 Newbie
    Currently Being Moderated
    Hi,
    I am installing R12 on Windows 2008 (32 bit). After 13% I got the same error .
    RW-50004 : Error code received when running external process. Check log file for details.

    Running Database Install Driver for prod instance.

    I am stuck . How can i resolve the issue .

    Thanks
    Bikash
  • 11. Re: RW-50004 while installing R12
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    I am installing R12 on Windows 2008 (32 bit). After 13% I got the same error .
    RW-50004 : Error code received when running external process. Check log file for details.

    Running Database Install Driver for prod instance.
    This is a generic error -- Please check the installation log files for details about the error.

    Thanks,
    Hussein
  • 12. Re: RW-50004 while installing R12
    838779 Newbie
    Currently Being Moderated
    Hi,

    Please check this doc id : 468695.1
    Problem : Getting RW-50010 and RW-50004 Errors When Installing Oracle Applications Release 12.0 on Linux 64-bit

    Hope it's works.

    Thanks
    Jimmy