1 Reply Latest reply on Apr 18, 2008 6:55 PM by Stick

    PO shipment line  are not automatically closing

    634699
      This is happening to only some of our PO shipments. To illustrate the scenario I will use the below example
      - Receipt close tolerance 5 %
      - Invoice close tolerance 3 %
      - Order qty = 100
      - Receipt Qty = 99
      - Billed Qty = 99
      Current status of shipment - "Closed for Invoice"

      Question:
      1) Given that this has met the Invoice close tolerance limit why did ship not close automatically ?
      2) What specific action needs to happen as part of Invoicing process so that this closes automatically. What makes this confusing is that there are number of examples where PO shipment closed correctly based on tolerances...there are handful of these exceptions which are not making sense...