Recently, we have been having a problem with Corporate Express punchout in iProcurement.
Basically, Corporate Express has added some new items to their store catalog. And once a user has completed thier shopping experience in Corporate Express. The items get pulled into iProcurement and save in Shopping Cart Contents.
These news items are coming with a error message:
"The item is missing a category code; the item must have a either a supplier category code or and an SPSC code for the category to be cross referenced. Please contact your system administrator."
In the past when Corporate Express have add new items and when a user buys those items, pulls those items into iProcurement. The error message comes back with
"The item is missing a category code: (some number)." Which is used to define that new item in e-commerce gateway.
I have contacted Corporate Express help support and they gave boiler plate response. The problem is on my side.
HAS ANYONE DEALT WITH THIS ISSUE LATELY. ANY SUGGESTIONS ON HOW TO RESOLVE THIS ISSUE.