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do u use AME for approvals?
check the document type setup.
What is AME?? I am not aware of it. And we havent set it up. Does it default in any ways?
AME is 'Approvals Management'.
Do you see anything setup in the 'Transaction Type; field for 'Purchase Requisition' in the 'Document Type' setup?
That field is empty in the document window.
You have mentioned as below:
"We have a position based Requisition Heirarchy in PO, where there are 3 people defined as Initiators (A, B. C) and 1 Person as Approver (D)."
So D is the approver for requisition hieararchy.
You may want to properly study your position hierarchy for employee E and F.
You create position Hierarchy look like
Create a Approval Gropus and assign to all Positions.
For D's position, Assign both Requisition and PO Approval Groups.
Please check the approval group of E,F and D. In Position hierarchy no need to worry about the supervisors. It is not a mandatory.
As per your issue, E and F is mapped to D approval in Position. Pls verify the position also.
Please let me know if you are till facing the error. This is my contact details
Email : firstname.lastname@example.org
mobile : +91-9739799303
Can u tell me what is http://fng.us.oracle.com .
My concern is not that E & F are showing in the requisition heirarchy. They are not in the requisition heirarchy. But somehow when the user is creating requisitions from E & F, they are going to D for approval, despite them not being defined in the Requisition Heirarchy. This is very odd, because it is only happening in production, and when I tried to replicate it in the test instance, the requisition was not going anywhere for approval when created by E & F. Cud there be some sort of settings which is enabling this in production?