6 Replies Latest reply on Sep 17, 2002 8:43 AM by 275606

    500 internal server error when trying to admin users

    275606
      Hi all,

      I got a problem - nothing new :-) - running Oracle Portal on 9iAS r2 on Sun Solaris.
      Whenever I try to access any page/feature related to users and/or groups, I get this as a response:

      500 Internal Server Error

      java.util.NoSuchElementException
      at java.util.LinkedList.remove(LinkedList.java:562)
      at java.util.LinkedList.removeFirst(LinkedList.java:120)
      at oracle.ldap.das.util.ConnectionManager.getContext(ConnectionPool.java:265)
      at oracle.ldap.das.util.ConnectionPool.getContext(ConnectionPool.java:86)
      at oracle.ldap.das.util.LDAPConnection.(LDAPConnection.java:62)
      at oracle.ldap.das.util.LDAPConnection.getOrCreateLDAPConnection(LDAPConnection.java:2011)
      at oracle.ldap.das.util.LDAPConnection.getOrCreateLDAPConnection(LDAPConnection.java:2002)
      at oracle.ldap.das.util.LDAPConnection.confirmLDAPSession(LDAPConnection.java:2174)
      at oracle.ldap.das.util.PartnerOIDRepository.storePartnerParameters(PartnerOIDRepository.java:245)
      at java.lang.reflect.Method.invoke(Native Method)
      at oracle.cabo.servlet.event.MethodEventHandler.handleEvent(Unknown Source)
      at oracle.cabo.servlet.event.TableEventHandler.handleEvent(Unknown Source)
      at oracle.cabo.servlet.event.TableEventHandler.handleEvent(Unknown Source)
      at oracle.cabo.servlet.event.BasePageFlowEngine.handleRequest(Unknown Source)
      at oracle.ldap.das.util.DemoPageFlowEngine.handleRequest(DemoPageFlowEngine.java:49)
      at oracle.cabo.servlet.AbstractPageBroker.handleRequest(Unknown Source)
      at oracle.cabo.servlet.PageBrokerHandler.handleRequest(Unknown Source)
      at oracle.cabo.servlet.BajaServlet.doGet(Unknown Source)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:244)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
      at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59)
      at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523)
      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269)
      at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735)
      at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:151)
      at com.evermind.util.ThreadPoolThread.run(ThreadPoolThread.java:64)

      I can't figure out what this could be due to, the app server seems to be up and running and everything else is working both in Portal and the rest of the AS.
      Does anybody has any idea?

      TIA
      Andrea
        • 1. 500 internal server error when trying to admin users
          275606
          just an update after resetting the orcladmin password to the "real" one in das.properties -- it was set to "welcome" -- i get the following while trying to access <host>:<port>/oiddas

          500 Internal Server Error

          java.lang.UnsatisfiedLinkError: no jmisc in java.library.path
          at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1349)
          at java.lang.Runtime.loadLibrary0(Runtime.java:749)
          at java.lang.System.loadLibrary(System.java:820)
          at oracle.security.misc.Checksum.(Checksum)
          at oracle.ias.repository.IASSchema$Enc.d(IASSchema.java:1279)
          at oracle.ias.repository.IASSchema.init(IASSchema.java:146)
          at oracle.ias.repository.IASSchema.(IASSchema.java:106)
          at oracle.ias.repository.SchemaManager.(SchemaManager.java:56)
          at oracle.ldap.das.util.ConnectionManager.initialise(ConnectionPool.java:324)
          at oracle.ldap.das.util.ConnectionManager.getContext(ConnectionPool.java:263)
          at oracle.ldap.das.util.ConnectionPool.getContext(ConnectionPool.java:86)
          at oracle.ldap.das.util.LDAPConnection.(LDAPConnection.java:62)
          at oracle.ldap.das.util.LDAPConnection.getOrCreateLDAPConnection(LDAPConnection.java:2011)
          at oracle.ldap.das.util.LDAPConnection.getOrCreateLDAPConnection(LDAPConnection.java:2002)
          at oracle.ldap.das.util.LDAPConnection.confirmLDAPSession(LDAPConnection.java:2174)
          at oracle.ldap.das.util.PartnerOIDRepository.storePartnerParameters(PartnerOIDRepository.java:245)
          at java.lang.reflect.Method.invoke(Native Method)
          at oracle.cabo.servlet.event.MethodEventHandler.handleEvent(Unknown Source)
          at oracle.cabo.servlet.event.TableEventHandler.handleEvent(Unknown Source)
          at oracle.cabo.servlet.event.TableEventHandler.handleEvent(Unknown Source)
          at oracle.cabo.servlet.event.BasePageFlowEngine.handleRequest(Unknown Source)
          at oracle.ldap.das.util.DemoPageFlowEngine.handleRequest(DemoPageFlowEngine.java:50)
          at oracle.cabo.servlet.AbstractPageBroker.handleRequest(Unknown Source)
          at oracle.cabo.servlet.PageBrokerHandler.handleRequest(Unknown Source)
          at oracle.cabo.servlet.BajaServlet.doGet(Unknown Source)
          at javax.servlet.http.HttpServlet.service(HttpServlet.java:244)
          at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
          at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:59)
          at oracle.security.jazn.oc4j.JAZNFilter.doFilter(JAZNFilter.java:283)
          at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:523)
          at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:269)
          at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:735)
          at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:151)
          at com.evermind.util.ThreadPoolThread.run(ThreadPoolThread.java:64

          ...pls help me!
          andrea
          • 2. re:500 internal server error when trying to admin users
            259006
            Strangely enough were running on the same release and platform....hmmm
            • 3. re:500 internal server error when trying to admin users
              259006
              This may be the answer im not sure. Hope it helps

              The web provider has a bug in it that makes it faile when using Internet Explorer. We have a fix internally and will make it available on OTN in the near future.

              In the meantime, you could use netscape.

              If you need a fix earlier, I can send you
              newer version if you email me.

              Larry
              • 4. re:500 internal server error when trying to admin users
                259006
                I installed IE6 and my problem went away. Hope that helps.
                • 5. re:500 internal server error when trying to admin users
                  275606
                  Hi,

                  thanks for your advice Tony, unfortunately I tried installing IE6 but it didn't help. Actually, I don't see java exceptions anymore - all I see is "Sorry the page couldn't be displayed" - but I still cannot login to oiddas in any way or shape. The same using NN6.
                  Btw the EM website Internet Directory page for the infrastructure says "no LDAP instances are running" even if there are. Restarting oidmon/oidldapd and the http server has proven to be useless.

                  If anyone has any clue...

                  TIA
                  Andrea
                  • 6. re:500 internal server error when trying to admin users
                    275606
                    One more update - now the infrastructure Apache error log shows errors like the following:

                    [Tue Sep  3 13:38:44 2002] [error] mod_plsql:
                    /pls/orasso/orasso.wwsso_app_admin.ls_login HTTP-404
                    ORA-06502: PL/SQL: numeric or value error: character string buffer too small
                    ORA-06512: at "ORASSO.WWSSO_UTL", line 2702
                    ORA-06512: at "ORASSO.WWSSO_APP_ADMIN", line 1050
                    ORA-01403: no data found
                    ORA-06512: at line 10

                    what could this characters string buffer too small mean? It seems like a bug as I'm simply clicking on hyperlinks from the EM website, my server's http name is rather long but I can't even think of this being the source of the error...

                    Andrea