1 Reply Latest reply: Feb 2, 2009 11:44 AM by 450470 RSS

    Problem with OCS   connection.

    472559
      Hi all

      Since two days we encounter some problems with OCS for the connection.

      Principally by accessing OCS Content Services with the web client and by Oracle Drive.
      We've tested using Content Services Web Services it's OK

      From the web client :
      Clear the private data (cookies ) from Firefox .
      Access following URL : http://hera.gva.spg.ch:7777/content/app/explorerPage.jspx
      Normally we should be redirected to the SSO Login page - We have a "No response from Application Web Server"

      The workaround is : Access directly the SSO Login page, authenticate (to put the cookie in the browser), return to http://hera.gva.spg.ch:7777/content/app/explorerPage.jspx page : it's OK
      We could work with files in the Web File Explorer.

      Follwoing URLs have also problems :
      http://hera.gva.spg.ch:7777/pls/portal
      http://hera.gva.spg.ch:7777/content/dav/

      This URL has no problems:
      http://hera.gva.spg.ch:7777/dav_portal/portal/

      When accessing by the web services : we connect then put some files... it's OK

      Using Oracle Drive, idem, could not connect.

      Checking logs :
      nothing in OC4J logs, nothing in mod_plsql logs
      I see the following errors in webcache logs :
      [26/Jan/2009:15:39:45 +0100] [req-info] [ecid: 98636183815,0] [client: 10.1.200.61] [host: hera.gva.spg.ch:7777] [url: /content/app/explorerPage.jspx]
      [26/Jan/2009:15:39:45 +0100] [error 11364] [ecid: 98636183815,0] Network error response is returned.
      [26/Jan/2009:15:39:45 +0100] [error 11385] [ecid: 98636183815,0] The request fails because the service is unavailable.

      We also have some core dump in the Oracle HOME

      The command :
      strings core.* | grep ERROR

      ... gives me some errors like this :
      ********** INTERNAL ERROR 17271 **********
      ERROR-%u
      *** KGL INTERNAL ERROR 17070 ***
      *** KGL INTERNAL ERROR 17068 ***
      ***---> Level link ERROR [%d] [%d] <---***
      ********** Internal heap ERROR %d addr=%p *********
      ********** Internal heap ERROR %d addr=%p *********
      ***** Internal heap ERROR %s addr=%p ds=%p *****
      LRU ERROR: LINK = %p
      ERROR:Bad magic number or prv %p %p
      ERROR, BAD FIRST EXTENT (%p)
      ERROR, BAD NEXT EXTENT (%p, %p, %p)
      ERROR, INVALID SUBHEAP DESCRIPTOR (%p)
      ERROR, BAD SUBHEAP DESCRIPTOR (%p)
      ERROR, BAD TYPE %lX
      ERROR, BAD SIZE IN NEXT CHUNK (%lX)
      ERROR, INACCESSIBLE NEXT NEXT CHUNK HEADER %8lx
      ERROR, INACCESSIBLE NEXT CHUNK HEADER %8lx
      ERROR, BAD SIZE (%lX)
      ERROR, BAD MAGIC NUMBER (%lX)
      ERROR, INACCESSIBLE CHUNK HEADER %8lx
      ERROR extent at %p contains wrong ds %p
      ERROR, BAD EXTENT ADDRESS (%p)
      ERROR, BAD EXTENT ADDRESS IN DS(%p)
      ERROR
      OCIERROR
      ERROR-%u
      *********** Internal ERROR %s [0x%lx] ***********
      ERROR: Heap not initialized (flags=0x%lx)
      ERROR:Bad prv 0x%lx
      ERROR, BAD HEADER TYPE 0x%x
      ERROR, BAD SIZE (%lx)
      ERROR, BAD MAGIC NUMBER (%lx)
      ERROR, BAD BATCH-HEADER for batch %u [%lx][%lx]
      ERROR, BATCH-HEAP MISMATCH for batch %u [%lx][%lx]
      ERROR, ZERO-SIZED CHUNK addr=%lx
      ERROR, BITVEC-FREELIST MISMATCH %u [%u][%u]
      skgmmap(2): ERROR where=%d, ret=%d = vlmmap(wcb=%p, offset=%d / length=%d, saddr=%p)
      skgmmap_ro(2): ERROR where=%d, ret=%d = vlmmap(wcb=%p, offset=%d / length=%d, saddr=%p)
      skgmvaddress(4): ERROR ret=%d = vlmgetvaddr(wcb=%p, offset=%d / length=%d, saddr=%p)
      ERROR: Unable to attach to VLM segment at %p: window size=0x%lx size=0x%llx
      dataLen(ERRORMSGREP) < 4
      CKR_DEVICE_ERROR
      CKR_GENERAL_ERROR
      OraDAV: Forcing HTTP_INTERNAL_SERVER_ERROR. NLS href conversion error while converting href %s to a utf8 value.
      DESIGN ERROR: dav_validate_request called with depth>0, but no response ptr.
      INTERNAL ERROR: versioned resource with no versioning provider?
      DESIGN ERROR: attempted to product an activelock element from a partial, indirect lock record. Creating an XML parsing error to ease detection of this situation: <
      DESIGN ERROR: a liveprop provider defined a property, but did not respond to the insert_prop hook for it.
      INTERNAL DESIGN ERROR: resource must define its URI.
      INTERNAL DESIGN ERROR: the lockdb was opened readonly, but an attempt to save locks was performed.
      INTERNAL DESIGN ERROR: DAV_GETLOCKS_COMPLETE is not yet supported
      DESIGN ERROR: dav_dbm_get_statefiles() returned inconsistent results.
      DESIGN ERROR: a mix of repositories was passed to copy_resource.
      DESIGN ERROR: a mix of repositories was passed to move_resource.
      DESIGN ERROR: walker should have been called with padding in the URI buffer.
      DESIGN ERROR: walker called to walk locknull resources, but a lockdb was not provided.
      INTERNAL ERROR: PROP_KEY_BUFSIZE overflow
      INTERNAL ERROR: dead props are unretrievable
      INTERNAL ERROR: propcount is less than 0
      INTERNAL DESIGN ERROR: lock resource expected to have docid
      ORADAV INTERNAL ERROR: DAV_GETLOCKS_COMPLETE is not yet supported
      ORADAV ERROR: unexpected failure fetching lock data
      INTERNAL DESIGN ERROR: failure to find lock by locktoken
      INTERNAL DESIGN ERROR: lock resource expected to have lockcount
      INTERNAL DESIGN ERROR: could not create a null resource for locknull
      INTERNAL DESIGN ERROR: Failed to retrieve doc id while locking resource
      ORADAV ERROR: failure in dav_ora_get_direct_lock_resource
      ORADAV ERROR: failure attempting to find lock by locktoken
      ORADAV ERROR: failure to locate lock by locktoken
      ORADAV ERROR: lock resource expected to have docid
      OraDAV ERROR: walker fetch returned error
      DESIGN ERROR: walker should have been called with empty cursor handle.
      DESIGN ERROR: walker should have been called with padding in the URI buffer.
      DESIGN ERROR: walker called to walk locknull resources, but a lockdb was not provided.
      OCI returned OCI_ERROR, but no additional error information available
      OCI returned OCI_ERROR, but no message available for status %d
      OCI returned OCI_ERROR; error %d getting error message

      Any answer is welcome to help me in my investigations

      Regards