10 Replies Latest reply on May 14, 2010 8:25 AM by 746690

    LoginTokenExpiredException while launching Analytics 2.5 Console.

    682888
      Hello all,
      Help is really appreciated. Since past 2 weeks we are strggling the the following issues and are unable to access the Analytics Console or Administration tool.
      We have recently performed Analytics Upgrade from 2.1 to 2.5. All the configration settings including the MAC seed value are approapriately set. But each time we try to access the Aanalytics Console or Administration, we get the following errors in log,


      INFO | jvm 1 | 2009/01/30 18:52:05 | com.plumtree.analytics.core.exception.AnalyticsException: Problem getting security context: com.plumtree.analytics.core.exception.AnalyticsException: Authentication failed: Invalid login token - Login token has expired: expiration date = January 30, 2009 6:51:14 PM GMT, current system time = January 30, 2009 6:52:05 PM GMT
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.ui.context.AnalyticsContextFactory.createAnalyticsContext(AnalyticsContextFactory.java:118)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.ui.faces.listener.AnalyticsPhaseListener.beforePhase(AnalyticsPhaseListener.java:80)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:192)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:90)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at javax.faces.webapp.FacesServlet.service(FacesServlet.java:197)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:887)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:696)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2009)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at java.lang.Thread.run(Unknown Source)
      INFO | jvm 1 | 2009/01/30 18:52:05 | Caused by: com.plumtree.analytics.core.exception.AnalyticsException: Problem getting security context: com.plumtree.analytics.core.exception.AnalyticsException: Authentication failed: Invalid login token - Login token has expired: expiration date = January 30, 2009 6:51:14 PM GMT, current system time = January 30, 2009 6:52:05 PM GMT
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.report.dataprovider.DataProviderFactory.getSecurityContext(DataProviderFactory.java:125)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.ui.context.AnalyticsContextFactory.createAnalyticsContext(AnalyticsContextFactory.java:87)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      ... 18 more
      INFO | jvm 1 | 2009/01/30 18:52:05 | Caused by: com.plumtree.analytics.core.exception.AnalyticsException: Authentication failed: Invalid login token - Login token has expired: expiration date = January 30, 2009 6:51:14 PM GMT, current system time = January 30, 2009 6:52:05 PM GMT
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.security.AnalyticsSecurityContextALI.init(AnalyticsSecurityContextALI.java:164)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.security.SecurityContextFactoryALI.getSecurityContext(SecurityContextFactoryALI.java:32)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.report.dataprovider.DataProviderFactory.getSecurityContext(DataProviderFactory.java:123)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      ... 19 more
      INFO | jvm 1 | 2009/01/30 18:52:05 | Caused by: com.plumtree.security.AuthenticationException: Authentication failed: Invalid login token - Login token has expired: expiration date = January 30, 2009 6:51:14 PM GMT, current system time = January 30, 2009 6:52:05 PM GMT
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.client.impl.session.SecuritySession.doAuthenticateUserByToken(SecuritySession.java:157)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.client.impl.session.SecuritySession.<init>(SecuritySession.java:77)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.client.impl.SecuritySessionImpl.<init>(SecuritySessionImpl.java:86)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.client.impl.SecurityConfigImpl.authenticate(SecurityConfigImpl.java:601)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.SecurityConfigWrapper.authenticate(SecurityConfigWrapper.java:36)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.analytics.security.AnalyticsSecurityContextALI.init(AnalyticsSecurityContextALI.java:97)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      ... 21 more
      INFO | jvm 1 | 2009/01/30 18:52:05 | Caused by: com.bea.security.client.css.exceptions.XPInvalidLoginTokenException: Login token has expired: expiration date = January 30, 2009 6:51:14 PM GMT, current system time = January 30, 2009 6:52:05 PM GMT
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.bea.security.service.css.CssSecurityProviderWrapper.validateToken(CssSecurityProviderWrapper.java:5452)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.client.impl.session.SecuritySession.doAuthenticateUserByToken(SecuritySession.java:148)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      ... 26 more
      INFO | jvm 1 | 2009/01/30 18:52:05 | Caused by: com.plumtree.security.client.logintoken.exceptions.LoginTokenExpiredException: Login token has expired: expiration date = January 30, 2009 6:51:14 PM GMT, current system time = January 30, 2009 6:52:05 PM GMT
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.plumtree.security.client.logintoken.impl.ALUILoginTokenProcessor.validateLoginToken(ALUILoginTokenProcessor.java:293)
      INFO | jvm 1 | 2009/01/30 18:52:05 |      at com.bea.security.service.css.CssSecurityProviderWrapper.validateToken(CssSecurityProviderWrapper.java:5436)