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6 Replies Latest reply: Oct 11, 2009 9:40 PM by 586307 RSS

JRockit - JVM Crash

532244 Newbie
Currently Being Moderated
[ERROR] JRockit Fatal Error: Unspecified error (52)
[ERROR] Broken use of pinObject
[JRockit] ERROR: The JVM has crashed. Writing crash information to D:\OracleBI\R
TD\oc4j\bin\jrockit.3472.dump.

Trying to run OC4j connected to Jrockit version BEA JRockit(R) R27.6.0-50_o-100423-1.5.0_15-20080626-2105-windows-ia32

Dump File content:

Error Message: Unspecified error [52]
Exception Rec: EXCEPTION_ACCESS_VIOLATION (c0000005) at 0x0045A7B6 - memory at 0x00000000 could not be written.
Minidump : Wrote mdmp. Size is 232MB
SafeDllMode : -1
Fatal Error : Broken use of pinObject
Version : BEA JRockit(R) R27.6.0-50_o-100423-1.5.0_15-20080626-2105-windows-ia32
GC Strategy : Mode: throughput. Currently using strategy: singleparpar
GC Status : OC is not running. Last finished OC was OC#44.
: YC is not running. Last finished YC was YC#4.


Any help will be appreciated...

Regds,
Manish
  • 1. Re: JRockit - JVM Crash
    532244 Newbie
    Currently Being Moderated
    Env is O/S - Windows XP
    2 GB Ram

    Command being run:

    D:\OracleBI\RTD\oc4j\bin>"D:\JRockit\jrrt-3.0.0-1.5.0\bin\java" -Dcom.sun.management.jmxremote=true -Dcom.sun.management.jmxremote.port=12345 -Dcom.sun.management.jmxremote.authenticate=true -Dcom.sun.management.jmxremote.ssl=false -Xms128M -Xmx1024M -jar "D:\OracleBI\RTD\oc4j\j2ee\home\oc4j.jar" -config "D:\OracleBI\RTD\oc4j\j2ee\home\config\server.xml"
    [JRockit] Management server started on port 12345, ssl=false, authenticate=true.
  • 2. Re: JRockit - JVM Crash
    532244 Newbie
    Currently Being Moderated
    Hi,
    Any update on this issue? This is an intermittent problem and goes off when I restart the machine.


    I have pasted the latest log file:

    ===== BEGIN DUMP =============================================================
    JRockit dump produced after 0 days, 00:01:08 on Tue Feb 17 16:05:07 2009

    **********************************************************
    * If you see this dump, please go to *
    * http://edocs.bea.com/jrockit/go2troubleshooting.html *
    * for troubleshooting information. *
    **********************************************************

    Additional information is available in:
    D:\OracleBI\RTD\oc4j\bin\jrockit.520.dump
    D:\OracleBI\RTD\oc4j\bin\jrockit.520.mdmp

    Error Message: Unspecified error [52]
    Exception Rec: EXCEPTION_ACCESS_VIOLATION (c0000005) at 0x0045A7B6 - memory at 0x00000000 could not be written.
    Minidump : Wrote mdmp. Size is 363MB
    SafeDllMode : -1
    Fatal Error : Broken use of pinObject
    Version : BEA JRockit(R) R27.6.0-50_o-100423-1.5.0_15-20080626-2105-windows-ia32
    GC Strategy : Mode: throughput. Currently using strategy: genparpar
    GC Status : OC is not running. Last finished OC was OC#13.
    : YC is not running. Last finished YC was YC#2.
    OC History : Strategy singleparpar was used for OC#9.
    : Strategy genparpar was used for OC#10.
    : Strategy singleparpar was used for OC#11.
    : Strategy genparpar was used for OC#12.
    : Strategy singleparpar was used for OC#13.
    YC History : Ran 0 YCs before OC#9.
    : Ran 0 YCs before OC#10.
    : Ran 0 YCs before OC#11.
    : Ran 0 YCs before OC#12.
    : Ran 0 YCs before OC#13.
    : Ran 0 YCs since last OC.
    YC Promotion : Last YC successfully promoted all objects
    Heap : 0x00C00000 - 0x10C00000 (Size: 256 MB)
    Compaction : 0x09C00010 - 0x0AC00000 (Current compaction type: external)
    NurseryList : 0x0606D630 - 0x0C0D1A88
    KeepArea : 0x04BFFFF0 - 0x06BFFFE8
    NurseryMarker: [ 0x097B2AF0,  0x0AD95218 ]
    CompRefs : References are 32-bit.
    CPU : Intel Core 2 SSE SSE2 SSE3 SSSE3 Core EM64T
    Number CPUs : 2
    Tot Phys Mem : 2136887296 (2037 MB)
    OS version : Microsoft Windows XP version 5.1 Service Pack 3 (Build 2600) (32-bit)
    Thread System: Windows Threads
    Java locking : Normal
    State : JVM is running
    Command Line : -Dcom.sun.management.jmxremote=true -Dcom.sun.management.jmxremote.port=12345 -Dcom.sun.management.jmxremote.authenticate=true -Dcom.sun.management.jmxremote.ssl=false -Xms256M -Xmx1024M -Dsun.java.launcher=SUN_STANDARD D:\OracleBI\RTD\oc4j\j2ee\home\oc4j.jar -config D:\OracleBI\RTD\oc4j\j2ee\home\config\server.xml
    java.home : D:\JRockit\jrrt-3.0.0-1.5.0\jre
    j.class.path : D:\OracleBI\RTD\oc4j\j2ee\home\oc4j.jar
    j.lib.path : D:\JRockit\jrrt-3.0.0-1.5.0\bin;.;C:\WINDOWS\system32;C:\WINDOWS;D:\OracleBI\RTD\jdk\bin;D:\oracle11g\product\11.1.0\db_2\bin;C:\Program Files\Citrix\System32\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apps\db\oracle102\bin;C:\Program Files\QuickTime\QTSystem\
    JAVA_HOME : D:\JRockit\jrrt-3.0.0-1.5.0
    JAVAOPTIONS: <not set>
    PATH : D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin;D:\OracleBI\RTD\jdk\bin;D:\oracle11g\product\11.1.0\db_2\bin;C:\Program Files\Citrix\System32\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\apps\db\oracle102\bin;C:\Program Files\QuickTime\QTSystem\
    C Heap : Good; no memory allocations have failed
    StackOverFlow: 3 StackOverFlowErrors have occured
    OutOfMemory : 0 OutOfMemoryErrors have occured

    Registers (from ThreadContext: 0x446A48B0 / OS context: 0x446A4C9C):
    eax = 00000017 ecx = 0000d098 edx = 0064722e ebx = 446a4fac
    esp = 446a4f68 ebp = 446a512c esi = 00000034 edi = 006037d0
    es = 00000023 cs = 0000001b ss = 00000023 ds = 00000023
    fs = 0000003b gs = 00000000
    eip = 0045a7b6 eflags = 00010206

    Stack:
    (* marks the word pointed to by the stack pointer)
    446a4f68: 0000003f* 00000e38 42d9b960 005dcd59 00000034 006037d0
    446a4f80: 446a4fac 42d9bac4 42f29b24 42f29b24 005dcd74 00000034
    446a4f98: 006037d0 446a4fac 004cb5ff 00000034 006037d0 0000000c
    446a4fb0: 004b11d4 42d9bac4 42f29b24 42d9b960 004cd05e 42d9bac4

    Code:
    (* marks the word pointed to by the instruction pointer)
    0045a784: 548bc085 15890c24 00646e10 4c8b1874 50511424 00020068
    0045a79c: 72186800 e9e80064 8300181a 3f6a10c4 741805c7 00010064
    0045a7b4: 05c70000* 00000000 00001267 18253be8 cccccc00 cccccccc
    0045a7cc: cccccccc 0080ec81 c0330000 24448956 24448918 6850501c

    Loaded modules:
    (* denotes the module causing the exception)
    00400000-0040ffff D:\JRockit\jrrt-3.0.0-1.5.0\bin\java.exe
    7c900000-7c9aefff C:\WINDOWS\system32\ntdll.dll
    7c800000-7c8f5fff C:\WINDOWS\system32\kernel32.dll
    77dd0000-77e6afff C:\WINDOWS\system32\ADVAPI32.dll
    77e70000-77f01fff C:\WINDOWS\system32\RPCRT4.dll
    77fe0000-77ff0fff C:\WINDOWS\system32\Secur32.dll
    77c10000-77c67fff C:\WINDOWS\system32\MSVCRT.dll
    00410000-006b3fff *D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\jrockit\jvm.dll
    76b40000-76b6cfff C:\WINDOWS\system32\WINMM.dll
    77f10000-77f58fff C:\WINDOWS\system32\GDI32.dll
    7e410000-7e4a0fff C:\WINDOWS\system32\USER32.dll
    71ab0000-71ac6fff C:\WINDOWS\system32\WS2_32.dll
    71aa0000-71aa7fff C:\WINDOWS\system32\WS2HELP.dll
    7c340000-7c395fff D:\JRockit\jrrt-3.0.0-1.5.0\bin\MSVCR71.dll
    76390000-763acfff C:\WINDOWS\system32\IMM32.DLL
    629c0000-629c8fff C:\WINDOWS\system32\LPK.DLL
    74d90000-74dfafff C:\WINDOWS\system32\USP10.dll
    66260000-66287fff c:\progra~1\citrix\system32\mfaphook.dll
    679a0000-679fcfff C:\Program Files\Citrix\system32\CtxSbxHook.DLL
    6d710000-6d71bfff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\verify.dll
    6d380000-6d39cfff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\java.dll
    6d300000-6d307fff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\hpi.dll
    6d730000-6d73efff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\zip.dll
    6d530000-6d537fff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\management.dll
    6d540000-6d552fff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\net.dll
    71a50000-71a8efff C:\WINDOWS\system32\mswsock.dll
    42ae0000-42b37fff C:\WINDOWS\system32\hnetcfg.dll
    71a90000-71a97fff C:\WINDOWS\System32\wshtcpip.dll
    76f20000-76f46fff C:\WINDOWS\system32\DNSAPI.dll
    76fb0000-76fb7fff C:\WINDOWS\System32\winrnr.dll
    76f60000-76f8bfff C:\WINDOWS\system32\WLDAP32.dll
    42b90000-42bb4fff C:\Program Files\Bonjour\mdnsNSP.dll
    76d60000-76d78fff C:\WINDOWS\system32\Iphlpapi.dll
    76fc0000-76fc5fff C:\WINDOWS\system32\rasadhlp.dll
    68000000-68035fff C:\WINDOWS\system32\rsaenh.dll
    769c0000-76a73fff C:\WINDOWS\system32\USERENV.dll
    5b860000-5b8b4fff C:\WINDOWS\system32\netapi32.dll
    6d560000-6d568fff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\nio.dll
    77b40000-77b61fff C:\WINDOWS\system32\Apphelp.dll
    77c00000-77c07fff C:\WINDOWS\system32\VERSION.dll
    76bf0000-76bfafff C:\WINDOWS\system32\psapi.dll
    493f0000-49502fff D:\JRockit\jrrt-3.0.0-1.5.0\jre\bin\dbghelp.dll


    "OC4J Launcher" id=15 idx=0x40 tid=2356 lastJavaFrame=0x446A511C

    Stack 0: start=0x446A0000, end=0x446E0000, guards=0x446A3000 (disabled), forbidden=0x446A1000
    Thread Stack Trace:


    Regds,
    Manish
  • 3. Re: JRockit - JVM Crash
    649753 Explorer
    Currently Being Moderated
    Hi Manish,

    There isn't enough info in the text dump to troubleshoot your issue. Please file a ticket with Oracle Support and make sure they get the minidump (*.mdmp) file (or files, if you have more than one).

    Regards,

    Henrik
  • 4. Re: JRockit - JVM Crash
    688851 Newbie
    Currently Being Moderated
    Hi, Henrik.

    I'm getting the same error when JRockit crashes. It has been crashing more than 10 times a day while working with Weblogic Portal 10.2.

    How do I file a ticket with Oracle Support?


    Thanks,
    Eduardo.
  • 5. Re: JRockit - JVM Crash
    680605 Explorer
    Currently Being Moderated
    Hi Eduardo!

    You must register and file the issue on Metalink, http://metalink.oracle.com. Note that you must have purchased support to continue.
    If you have problems during the registration or filing you can call our support +1.800.223.1711* or 1-800-633-0738 directly.

    In case you have not purchased support call 1.800.833.3536* for support sales.

    More information on our support site: http://www.oracle.com/support/index.html.

    Best Regards,
    Tuva

    *) US numbers - for global technical support contacts see: http://www.oracle.com/support/contact.html
  • 6. Re: JRockit - JVM Crash
    586307 Newbie
    Currently Being Moderated
    it is due to Enable DEBUG in DEBUG Tab of Server, Disable Full debug mode and debug only some necessary portions.
    You can check the log files and find that it grows to 100 of MBS when DEBUG is ENabled.
    Please disable DEBUG to solve.

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