2 Replies Latest reply on Mar 20, 2009 2:51 AM by 617880

    R12:cann't access econtent manager

    617880
      Hi, all

      I have defined a new resp with menu “Internet Procurement Catalog Administration ” and have check the available form" oracle self service web applications".

      while when i access the econtent manager under this resp, just get the error message as below

      u have encountered an unexpected error.Plz contract the system administrator for assitant

      can anybody here give me a guide?

      Regards,
      Chelsea

      Edited by: Chelsea on Mar 19, 2009 8:22 AM
        • 1. Re: R12:cann't access econtent manager
          Hussein Sawwan-Oracle
          Chelsea,

          Please check Apache log files for more details about the error.

          $IAS_ORACLE_HOME/Apache/Apache/logs
          $IAS_ORACLE_HOME/Apache/Jserv/logs
          $IAS_ORACLE_HOME/Apache/Jserv/logs/jvm

          Clear (backup) the log files first, reproduce the issue, then post the log files contents.

          Regards,
          Hussein
          1 person found this helpful
          • 2. Re: R12:cann't access econtent manager
            617880
            Hi,Hussein

            Thnx for ur replay. I enable the debug log, and got the log message

            oracle.jbo.InvalidDefNameException: JBO-25004

            and i find the solution in the metalink

            Using iProcurement Catalog Administration Results In Unexpected Error - JBO-25004: Definition Name For Type View Definition Is Invalid - New Install Doc ID:      422678.1

            Regards,
            Chelsea