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Enterprise Resource Planning (ERP)
This discussion is archived
on Apr 6, 2009 6:49 PM by 628428
Edit Workflow Mailer - Purchase Order Email Subject
Apr 1, 2009 9:20 AM
We have configured the workflow mailer to enable reminders to be sent out to approvers which relate to Purchase Order approvals that have not been responded to.
However, as well as a reminder email being sent, there is also an email telling the approver that the previous email has been canceled. This has a the email subject prefixed with "Canceled:"
Our problem is that users are seeing this and thinking that the Purchase Order has been cancelled. We therefore want to either edit the subject of this email, or stop it being sent.
Any help/advice would be appreciated.
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Re: Edit Workflow Mailer - Purchase Order Email Subject
Apr 6, 2009 6:49 PM
in response to
I think this mail is sent by the workflow mailer using the item type System Mailer. This is auto generated notification when the notification itself is canceled or retired. You can customize the subject there based on the source.