2 Replies Latest reply: Jul 6, 2009 7:17 AM by 597206 RSS

    How to record the change in build of an assembly for a shipped machine

      Hi all

      My client manufactures assemblies (configuration items for a model) which consume serialized components.
      These components can be replaced by the Field Engineer when they visit the customer site.
      My client wants to record the change in configuration of a model because of this transaction.

      They have Install Base configured but do not use Depot Repair or Field Service
      Is it possible to record the change in configuration of the assembly that has been shipped to a customer?

      Do they need to have Depot Repair for this?

      Please advice.