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1 Reply Latest reply: Apr 6, 2010 7:33 AM by pirkka RSS

Email Treatment

709911 Newbie
Currently Being Moderated
Hi Siebel People,
I currently notice this problem:
When I select an email offer e add an email treatment i try to edit the associated treatment template but in the edit applet i can't see anything. If i try to press the Verify/Preview Button frist it displays the popup with the possible merge fields an then if i select OK it opens my IE Browser but also there i can't see anything, it's all blanck. Is it possible that my html template must be put into a predefined folder? Can anyone help me? i must edit/preview and send these campaign emails absolutely :(

Kind Regards

Gianluca
  • 1. Re: Email Treatment
    pirkka Newbie
    Currently Being Moderated
    Hi

    This sounds like broken ActiveX componen or compability issue. There was/is some issues with Vista and IE7 / 8. You should check from Oracle support because there are similas issues and solutions available.

    Pirkka

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