1 Reply Latest reply on Apr 6, 2010 2:33 PM by pirkka

    Email Treatment

    709911
      Hi Siebel People,
      I currently notice this problem:
      When I select an email offer e add an email treatment i try to edit the associated treatment template but in the edit applet i can't see anything. If i try to press the Verify/Preview Button frist it displays the popup with the possible merge fields an then if i select OK it opens my IE Browser but also there i can't see anything, it's all blanck. Is it possible that my html template must be put into a predefined folder? Can anyone help me? i must edit/preview and send these campaign emails absolutely :(

      Kind Regards

      Gianluca
        • 1. Re: Email Treatment
          pirkka
          Hi

          This sounds like broken ActiveX componen or compability issue. There was/is some issues with Vista and IE7 / 8. You should check from Oracle support because there are similas issues and solutions available.

          Pirkka