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Please check whether you have created an invoice for the original receipt. May be you have just received and then returning without creating an invoice. Get back in case you have created the invoice but issue still persists.1 person found this helpful
The check box needs to be checked manually. You can add a simple personalization to have it checked automatically.1 person found this helpful
Hope this answers your question
Hi Supro / Sandeep,
Thanks for your help firstly. I have tested this. Please check my findings as below:
If the there isn't a invoice for the receipt or PO, then we can do the return without any issue. In the retrun form, only we select retrun to supplier, then the create debit memo will be checked automatically. So:
1. This isn't regarding whether the invoice is generated for the PO or Receipt.
2. No need to check the Create Debit Memo checkbox manually. If we return to supplier, it will be checked automatically.
Thanks & Best Regards,
I guess the Debit Memo is automatically created when you return the PO/Receipt. There is a setup which will auto create Debit memo when your po/receipt is returned.