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Hi, Here is a way,
Open NQSConfig.INI file and uncomment the tag 'AUTHENTICATION_TYPE = BYPASS_NQS' under security section.
Now you can open the RPD in offline mode as administrator without any password. And you can set your new password. Please let me know if it works or not.
Can you please tell me how to reset the password after login through offline mode?
Thanks in Advance,