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Could you please check if the rules in the production environment are all enabled ? You can query the rlm$enabled column from the rule class table. You can also define a dummy rule, which matches every event and see if this fires. If not, ensure that the callback procedure implementation is correct. If none of these work, you can try the ADD_EVENTS API to add events and query the rule class results view. This way you will know if the error is in the callback procedure or the rules.
Hope this helps,