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The problem was that there was two repeted messages in the new_queue that stops the process queue sending messages outside.
Here's the SQL I useded:
select msg_id, rowid from new_queue where msg_id in (select msg_id from (select msg_id, count(*) cnt from new_queue group by msg_id) where cnt > 1) order by msg_id; // verify repeted messages; If no queries, that's fine otherwise delete one of the msgid message
delete from new_queue where msg_id=38823565 and rowid='AAAP5xAAwAAABDaAAB';