1 Reply Latest reply: Oct 27, 2009 4:00 AM by 506087 RSS

    Not able to launch Self Service Application thru JDeveloper

    user614543
      We have been able to install and configure the JDeveloper and Self Service application, but not able to launch the application because of the error message below. We have followed the steps mentioned in the attached Quick Installation guide. We tried the solution available on the metalink for the error message" Unable to Load Template mappings...etc... ", but still not able to proceed.

      Error message in brief:

      WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
      *09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*

      HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
      *09/10/21 09:56:07 at*


      INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.

      ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

      [Starting OC4J using the following ports: HTTP=8988, RMI=23891, JMS=9227.]
      /home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config>
      /usr/local/jdk1.5.0_05/bin/java -server -classpath /software/stage/JDeveloper_5_0_5/j2ee/home/oc4j.jar:/software/stage/JDeveloper_5_0_5/jdev/lib/jdev-oc4j-embedded.jar -DSIEBEL_WEBSERVER_URL=http://siebeloraclelab/custappsvcs/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute -Xverify:none -XX:MaxPermSize=256m -DcheckForUpdates=adminClientOnly -Xrs -Doracle.application.environment=development -Doracle.j2ee.dont.use.memory.archive=true -Doracle.j2ee.http.socket.timeout=500 -Doc4j.jms.usePersistenceLockFiles=false oracle.oc4j.loader.boot.BootStrap -config /home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config/server.xml
      [waiting for the server to complete its initialization...]
      Oct 21, 2009 9:55:30 AM com.evermind.server.jms.JMSMessages log
      INFO: JMSServer[]: OC4J JMS server recovering transactions (commit 0) (rollback 0) (prepared 0).
      Oct 21, 2009 9:55:31 AM com.evermind.server.jms.JMSMessages log
      INFO: JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/Oc4jJmsExceptionQueue].
      09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_340lmWKiVBfJ13eCPe1ZnYEVBbHAQFgg)
      09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_mWuHsh7xUpwQan6gwUvnOfj1kZXRclnF)
      09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
      09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
      09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_WWuBI5VZMcLlQhE3h_3k7r-oDwKLD92G)
      09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_S3flyHmsbRISiQsYMq2qF-NwIwoWVOfe)
      WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-impl.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-impl.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
      WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-api.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-api.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
      WARNING: Code-source /software/stage/JDeveloper_5_0_5/adfc/lib/adf-controller.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-controller.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
      09/10/21 09:55:47 log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
      09/10/21 09:55:47 log4j:WARN Please initialize the log4j system properly.
      Ready message received from Oc4jNotifier.
      Embedded OC4J startup time: 44504 ms.

      **Target URL -- http://172.21.14.220:8988/faces/ss/telco/catalog/TelcoSiteSelection.jspx**

      09/10/21 09:56:00 Oracle Containers for J2EE 10g (10.1.3.3.0) initialized
      Oct 21, 2009 9:56:05 AM oracle.adf.share.config.ADFConfigFactory findOrCreateADFConfig
      INFO: oracle.adf.share.config.ADFConfigFactory No META-INF/adf-config.xml found
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache Region Xml filename : oracle/apps/ss/base/model/resources/SelfServiceCacheRegion.xml
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region PRODUCT_LOV is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region ARTICLE_LOV is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region BINARY_OBJECT is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region ATTACHMENT is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region DOCUMENT is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region FAQ is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region NEWS is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region TOPALERT is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CONFIG is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region LOV is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region LOCALE is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region LOCALENAMES is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader <init>
      INFO: invoking cache id loader
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region TEMPLATE_RULE_ID is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region TEMPLATE_RULE is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region TEMPLATE_MAPPING is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SERVICE_REQUEST_TYPE_MAPPING is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region TIMEZONE is created
      Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CURRENCY is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SITE_CODE is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SITE_LANG is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SITE_ATTRIBUTE is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CATALOG is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CATALOG_CATEGORY is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CATEGORY_NLS is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CATEGORY is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SUB_CATEGORY is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CATEGORY_PRODUCT is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region PRODUCT_NLS is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region PRODUCT is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region PRODUCT_PRICE is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region PRODUCT_CLASS is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SORTED_PRODUCTS is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region SURVEY is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
      INFO: Couldnt set user defined attribute
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region BRANCH is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region CONFIGURATOR_MODEL is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
      INFO: Cache region TIMEZONE_MAPPER is created
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager isTemplateCacheLoaded
      INFO: isTemplateCacheLoaded: false
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager loadAllRules
      INFO: entering loadAllRules method
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
      INFO: init, begin
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
      INFO: init, end
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
      INFO: Exiting:en_US
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
      INFO: Exiting :en_US
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleAsMap
      INFO: Exiting with Locales loaded
      Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getSiebelLanguage
      INFO: Exiting :ENU
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
      INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
      INFO: PERF: Web Service Call
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
      INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelUserName
      INFO: findSiebelUserName, real username=null
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
      INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelSessionTokenFromCache
      INFO: findSiebelSessionTokenFromCache, previous siebel session token:null
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
      INFO: DEBUG: Request, UserId null SessionToken null TimeStamp 1256099167253
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
      INFO: PERF: document/http://siebel.com/SelfService/Common/Setup:SelfServiceTemplateRuleQueryPage
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
      INFO: <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns0="http://siebel.com/SelfService/Common/Setup" xmlns:ns1="http://www.siebel.com/SelfService/Common/TemplateRule/Data" xmlns:ns2="http://www.siebel.com/SelfService/Common/TemplateRule/Id" xmlns:ns3="http://www.siebel.com/SelfService/Common/TemplateRule/Query">
      <env:Header>
      <sbh:SessionType xmlns:sbh="http://siebel.com/webservices">None</sbh:SessionType>
      </env:Header>
      <env:Body>
      <ns0:SelfServiceTemplateRuleQueryPage_Input>
      <ns0:NamedSearchSpec/>
      <ns3:ListOfSSTemplateRule pagesize="100" recordcountneeded="true">
      <ns3:SSTemplateRule>
      <ns3:ModId/>
      <ns3:ConditionTypeCode/>
      <ns3:ConditionValue/>
      <ns3:CatalogueCategoryId/>
      <ns3:EffectiveEndDate/>
      <ns3:EffectiveStartDate/>
      <ns3:PageTypeCode/>
      <ns3:RowId/>
      <ns3:TemplateName/>
      <ns3:WebSiteId/>
      </ns3:SSTemplateRule>
      </ns3:ListOfSSTemplateRule>
      <ns0:ExecutionMode>ForwardOnly</ns0:ExecutionMode>
      <ns0:LOVLanguageMode>LIC</ns0:LOVLanguageMode>
      <ns0:ViewMode>All</ns0:ViewMode>
      <ns0:PickListName/>
      </ns0:SelfServiceTemplateRuleQueryPage_Input>
      </env:Body>
      </env:Envelope>

      Oct 21, 2009 9:56:07 AM oracle.webservices.client
      WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
      *09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*

      HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
      *09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:146)*09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.SelfServiceTemplateRuleClient.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRuleClient.java:40)
      09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader.load(TemplateRuleIdCacheLoader.java:119)
      09/10/21 09:56:07 at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
      09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
      09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
      09/10/21 09:56:07 at oracle.ias.cache.CacheAccess.get(Unknown Source)
      09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:439)
      09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:426)
      09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager.loadAllRules(TemplateRuleCacheManager.java:43)
      09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.initialize(CacheManager.java:190)
      09/10/21 09:56:07 at oracle.apps.ss.base.view.util.SelfServiceFilter.init(SelfServiceFilter.java:76)
      09/10/21 09:56:07 at com.evermind.server.http.HttpApplication.getFilterConfig(HttpApplication.java:7585)
      09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:568)
      09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
      09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
      09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
      09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
      09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
      09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
      09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
      09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
      09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
      09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
      09/10/21 09:56:07 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
      09/10/21 09:56:07 at java.lang.Thread.run(Thread.java:595)
      09/10/21 09:56:07 Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
      09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:172)
      09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:148)
      09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:175)
      09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:112)
      09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:130)
      09/10/21 09:56:07 ... 25 more
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader load
      SEVERE: RemoteException occured
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
      INFO: Exiting:en_US
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
      INFO: Exiting :en_US
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
      SEVERE: CacheException: during get
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
      INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
      Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
      SEVERE: self service runtime exception
        • 1. Re: Not able to launch Self Service Application thru JDeveloper
          506087
          Hi,,

          Seems like configuration problem at Siebel end.Check following points:-

          1) Are you able to invokde SelfServiceTemplate rule web service from [SOAP UI|http://www.soapui.org/].
          2) Recheck configuration details of custom object manager in siebel as mentioned in Self Service application developer guide.
          3) Recheck Siebel web service url which you have given...

          Regards,
          Vikram