Unplanned System Issue | US Production | Status: Resolved

Ade Coker-Oracle

Environment: US Production

Start time: 9/11/2020 12:56pm ET

End time: 9/11/2020 1:04 PM EST

Duration: 8 minutes

Services Impacted: Control Center / Widgets / User APIs / Point-of-Sale APIs

Update 1: Your cloud service is temporarily experiencing sub-optimal performance.  Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Update 2: 9/11/2020 1:04 PM EST: Your cloud service is now fully restored and operational. Again, we apologize for any inconvenience this may have caused.