Create a custom event in infinity to send data to Resposys

Claudemir

It's possible to create a Custom Event on Infinity so that when a new user signs up to the site with their email, a welcome campaign is sent? I didn't find anything about it in the documentation.

Many thanks

Martin May-Oracle

Yes, that should be fairly straightforward. Provided you are capturing signups via the Infinity tag on the site, you can use Infinity Streams to filter out just the signups, and then use Infinity Action Center to either trigger a Responsys Custom Event, or a welcome campaign directly.

We have a guide explaining this in detail for more complex retargeting use cases here: https://www.oracle.com/a/ocom/docs/integrating-infinity-and-responsys.pdf

Hope that helps.

Andy Holmes-Oracle

Yes.

Don't use the actual custom event template (that expects a user in the profile table already), use the Freeform template. In the Freeform template you should use this method: https://docs.oracle.com/en/cloud/saas/marketing/responsys-rest-api/op-rest-api-v1.3-campaigns-campaignname-email-post.html

Julie Gillison-Oracle

Claudemir

Thanks guys for sending the documents!