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GREEN / Non-Branded Application links intermittently failing / All customers affected

Eloqua_Mike -Oracle
Eloqua_Mike -Oracle Posts: 30 Employee
edited Sep 18, 2012 12:04PM in Eloqua System Status

**UPDATE**

12:00 EDT

This issue would have caused any non-secure links to s###.t.en25.com(this includes form submissions and visitor tracking) to fail intermittently and as a result would have been lost. These would NOT be recoverable. Not all clicks or submissions during this time would have failed, only a small percentage.

**UPDATE**

11:18 EDT

Due to a config issue that occurred starting at 10:27 non-branded/non-secure app links were failing. This has been resolved as of 11:10 EDT and we are undergoing an investigation to determine the impact. updates to follow.

We are currently experiencing an issue with non-branded / non secure application links. These links include the view this email online link and form submissions. We are currently investigating this issue and will provide updates as they become available.

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