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Green / Email Batch Wizard not completing / E9 Clients Affected - Resolved

Eloqua_Mike -Oracle
Eloqua_Mike -Oracle Posts: 30 Employee
edited Oct 16, 2012 8:35AM in Eloqua System Status

**UPDATE**

8:34 EDT

We have implemented a fix that has now resolved this issue, and emails are able to be sent via the batch wizard now.

We are currently experiencing an issue where the batch wizard in E9 is not completing. It is hanging on step two of the batch wizard. It is possible to use Program Builder to deploy emails but not the batch wizard. This is being investigated currently and updates will follow as we work towards a resolution.

Below is a video describing how to use program builder to send out emails in the interim.

http://screencast.com/t/lKWTNMXm

Also here is a link, if needed, for converting distribution lists to contact lists:

http://topliners.eloqua.com/message/7834#7834

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