Discussions

GREEN / Advisory: Maintenance Notification / Pods 1 & 2

Ken Carneiro-Oracle
Ken Carneiro-Oracle Posts: 173 Silver Trophy
edited Sep 15, 2013 6:42PM in Eloqua System Status

Maintenance Advisory for Sunday, September 15th, 2013

Eloqua will be performing maintenance and hardware upgrades on Sunday, September 15th, between 5:00 AM and 11:00 AM EDT (UTC -4).

While the application may remain accessible during this time:

  • Some features such as file and image uploads, program builder and emails will be paused as they are upgraded (application processing will be paused and resumed after downtime ends)
  • All inbound activity will be lost (e.g. page views, email responses)
  • Forms will captured in offline mode and re-processed after downtime ends

There will also be intermittent downtime during this window. You are advised to avoid using the application during this time.

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

To determine if you are on Pod2:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod2 URL has the following format - www02.secure.eloqua.com/... (note:  02 included in URL).

Post edited by Unknown User on
Tagged: