Green / Application Performance Impacted / POD3 Clients / RESOLVED

Anirude-Oracle Posts: 118 Employee
edited Oct 18, 2013 5:39PM in Eloqua System Status

Between 3:49 pm EDT and 5:09 pm EDT today, clients on POD3 would have experienced some performance issues.

After analysis by our support teams, it was determined that the incident resulted from an operating system issue. The operating system issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)