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Green / Application Inaccessible / All Clients / RESOLVED

Anirude-Oracle Posts: 118 Employee
edited Nov 11, 2013 8:24PM in Eloqua System Status

We are aware the Eloqua Application is inaccessible for all clients and our Production Team is currently working to resolve this. The next scheduled update will be at 9:00 pm EST (UTC-5).



Monday, November 11th, 8:17 pm EST (UTC -5)

The Eloqua Services has been restored.



Monday, November 11th, 8:24 pm EST (UTC -5)

After analysis by our support teams, it was determined that the incident resulted from a configuration issue. The configuration issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.