Green / SSL Hypersites Were Unavailable / Some Clients / RESOLVED

Anirude-Oracle Posts: 118 Employee
edited Dec 10, 2013 11:05AM in Eloqua System Status

Between 9:50 am and 10:16 am EST (UTC-5), some clients' SSL Hypersites were unavailable. After analysis by our support teams, it was determined that the incident resulted from a configuration issue. The configuration issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.