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GREEN / Eloqua Application Intermittently Available / POD 1 and POD 3 Clients Only / RESOLVED

Anirude-Oracle
Anirude-Oracle Posts: 118 Employee
edited Jan 15, 2014 1:21PM in Eloqua System Status

We are currently experiencing network issues which is affecting the availability of the Eloqua Application for POD 1 and 3 clients. We are currently working to resolve this issue and will provide an update at 2:00 pm EST (UTC -5).


To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).


To determine if you are on Pod3:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod3 URL has the following format - secure.p03.eloqua.com...... (note:  03 included in URL)

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**Update**

Wednesday, January 15th, 1:21 pm EST (UTC -5)

The unplanned outage was a result of planned maintenance requiring additional time beyond the initially anticipated duration. The maintenance has been completed and your Eloqua service is available. Oracle is reviewing the events and issues that caused this extended maintenance. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

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