Advisory: Insight Reporting - "product needs to be activated" message / Some Insight Users

Ken Carneiro-Oracle
Ken Carneiro-Oracle Posts: 173 Silver Trophy
edited Apr 28, 2014 12:30PM in Eloqua System Status

When attempting to access Insight, some users are receiving a message that the "product needs to be activated". Following the prompts to activate will allow you to use Insight normally, and you will not receive the message again.

Any custom reporting will NOT be affected, i.e. activating Insight will not reset any previously existing configuration.

We apologize for any inconvenience this may have caused.