Green / Bulk API Unavailable / POD 3 / RESOLVED

Anirude-Oracle Posts: 118 Employee
edited May 12, 2014 8:08AM in Eloqua System Status

On Saturday, May 10th between 2:05 pm and 3:15 pm EDT (UTC-4), the Bulk API service was unavailable. After analysis by our support teams, it was determined that the incident resulted from a storage issue. The storage issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.