Green / Server Unavailable / Some POD 1 Clients / RESOLVED

Anirude-Oracle Posts: 118 Employee
edited Jun 24, 2014 9:08AM in Eloqua System Status

Between 3:55 AM EDT (UTC-4) and 4:40 AM EDT (UTC-4) Some POD1 clients may have experienced problems logging into their database. The issue is now resolved.

After analysis by our support teams, it was determined that the incident resulted from a hardware issue. The hardware identified as faulty has been replaced and production use of your Eloqua service restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

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