GREEN / Intermittent Login Failure/ POD 3 / RESOLVED

Anirude-Oracle Posts: 118 Employee
edited Jul 6, 2014 12:05PM in Eloqua System Status

As of 11:05 AM EDT (UTC -4) We are experiencing an intermittent failure in login on POD 3.

Our Operations and development teams are working to resolve the issue and we will update this post again before 1 PM EDT (UTC-4)

After analysis by our support teams, it was determined that the incident resulted from a configuration issue. The configuration issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.


**** Update: 11:57 AM EDT (UTC -4) ****

As of 11:45 AM EDT (UTC -4) this issue has been resolved.