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GREEN / Summer '14 Release - SP3 - Sunday, August 10th, 2014 / Pod 1 and 3 / Successfully Concluded

Anirude-Oracle
Anirude-Oracle Posts: 118 Employee
edited Aug 10, 2014 4:52PM in Eloqua System Status

Eloqua Summer '14 Release - Service Pack 3



Service Pack 3 of the Summer '14 Release will roll out between 5AM, Sunday, August 10th, and 11 am, Sunday, August 10th, 2014 (all times EDT (UTC -4)).

Please review the supporting resources available in the Topliners Release Resource Center. This includes Release Notes for both E9 andE10, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this window. You are advised to avoid using the application during this window.


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****Update: 11:02 AM EDT (UTC-4)****

Maintenance is currently still underway on POD 1, the next update will be around 12:00 PM EDT (UTC-4). POD3 is operational.


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****Update: 11:58 AM EDT (UTC-4)****

POD 3 Rollout is complete. We are currently still in maintenance on POD1. The next update will be around 12:45 PM EDT (UTC-4).


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****Update: 12:45 PM EDT (UTC-4)****

POD 3 Rollout is complete. We are currently still in maintenance on POD1. The next update will be around 1:00 PM EDT (UTC-4).


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****Update: 1:02 PM EDT (UTC-4)****

Rollout of SP3 has been successfully concluded.


The unplanned outage was a result of planned maintenance requiring additional time beyond the initially anticipated duration. The maintenance has been completed and your Eloqua service is available. Oracle is reviewing the events and issues that caused this extended maintenance. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.


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