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GREEN / Eloqua 9 Distribution List Compilation Performance Impacted / POD 1 / RESOLVED

Anirude-Oracle
Anirude-Oracle Posts: 118 Employee
edited Aug 27, 2014 11:17AM in Eloqua System Status

Our Development Team is currently investigating an incident impacting the compilation time of distribution lists, in the email batch send wizard area of Eloqua 9. We do not currently have an ETA for resolution. The next update is scheduled for 4:00 pm EDT (UTC -4).

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****Update *****

Tuesday, August 26th 2014 3:55 PM EDT (UTC -4)

Our development team and NOC team continue to work together to investigate this incident. They have been able to rule out a few potential causes, but, as of yet they have been unable to uncover the root cause. The next update is scheduled for Wednesday August 27th 2014 at 10:00 AM EDT (UTC -4)

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****Update *****

Wednesday, August 27th 2014 9:54 AM EDT (UTC -4)

Our Development and NOC Teams continue to work towards resolution, however at this time no ETA is available.  The next update is scheduled for Wednesday August 27th 2014 at 4:00 PM EDT (UTC -4)

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****Update *****

Wednesday, August 27th 2014 11:15 AM EDT (UTC -4)

Our Development and NOC Teams have been able to resolve the incident and distribution list compilation is now behaving normally.

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