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GREEN / Emailing Sending Impacted / POD 3 / RESOLVED

Jonathan.Turiano-Oracle
edited Oct 24, 2014 5:14PM in Eloqua System Status

Our Cloud Operations Team is currently investigating an incident that is impacting the sending of emails on POD 3. We do not currently have an ETA for resolution, the next update is scheduled for 6:00 PM EDT (UTC -4).

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**Update**

Friday, October 24th, 5:00 pm EDT (UTC -4)

Our cloud operations team was able to resolve this issue as of 5:00 PM EDT (UTC -4) October 24th 2014.

Upon further investigation, the root cause of the incident was found to be the result of an event within the Customer's control authority. We recommend that the Customer work with Oracle Support to remediate the situation and put a long term corrective action in place.

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