Discussions

GREEN / E9 Form Processing Step Creation / POD 1 / RESOLVED

Micheal Brown-Oracle
edited Dec 5, 2014 10:46AM in Eloqua System Status

Our Development Team is currently investigating an incident impacting the ability of eloqua 9 clients to create new form processing steps. We do not currently have an ETA for resolution - the next update will be provided at approximately 1:30 PM EST (UTC - 5).

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**Update**

Tuesday, December 2nd, 1:36 pm EST (UTC-5)

Our Development Team is currently still investigating the root cause and potential corrective measures to address the form processing step incident.


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**Update**

Tuesday, December 2nd, 4:45 pm EST (UTC-5)

Our Development Team is currently working to test a fix for this incident, however no ETA for deployment can yet be given. The next update will be at approximately 10 am EST (UTC -5) Wednesday December 3rd.


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**Update**

Wednesday, December 3rd, 10:05 am EST (UTC-5)

Our Development Team is currently reviewing and testing changes to be made to correct this incident. We do not yet have an ETA for deployment, further update will be provided at approximately 3:00 pm EST (UTC -5)


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**Update**

Thursday, December 4th, 9:07 am EST (UTC-5)

Our Development Team is currently in the process of reviewing the changes to be made to correct this incident. The next update will be at approximately 2 pm EST (UTC-5).


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**Update**

Thursday, December 4th, 2:20 pm EST (UTC-5)

Our Development Team is currently working to schedule the deployment of a fix for this incident. The next update will be at approximately 4 pm EST (UTC-5)


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**Update**

Thursday, December 4th, 4:02 pm EST (UTC-5)

Our Development Team is working to have a fix for this deployed tonight during our emergency maintenance window. The next update will be at approximately 10:00 am EST (UTC-5)


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**Update**

Friday, December 5th, 4:02 pm EST (UTC-5)

This has been patched and this incident should no longer occur.


Post edited by Unknown User on
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