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Advisory: 468 Release - Sunday, January 18th, 2015 / Pod 1 ONLY - CONCLUDED

Ken Carneiro-Oracle
Ken Carneiro-Oracle Posts: 173 Silver Trophy
edited Jan 18, 2015 4:47PM in Eloqua System Status

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**Update**

Sunday, January 18th, 10:15 am EST (UTC -5).

Our Cloud Operations Team has advised us that an estimated 2 more hours is required for them to complete the 468 Release. Another scheduled update will be provided around 11:00 am EST (UTC-5) today.

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**Update**

Sunday, January 18th, 11:05 am EST (UTC -5).

We are now currently tracking the additional downtime via Application Unavailable / POD1 Clients. Please refer to the new system status post for updates.

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**Update**

Sunday, January 18th, 4:45 pm EST (UTC -5).

The maintenance has now concluded.

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Eloqua 468 Release


The Eloqua 468 Release will roll out on Sunday, January 18th, between 5 and 11 am EST (UTC -5).

Please review the supporting resources available in the Topliners Release Resource Center. This includes Release Notes for both E9 and E10, with information on:


Release Overview

What's New in This Release

Known Issues

Fixed Issues

Technical Notes and Limitations

Supported Environments

Documentation

Troubleshooting and Technical Support

If you're not already an Eloqua Insider, you'll need to request access to that group before you can access the Release Resource Center.

During this maintenance, Eloqua will also be upgrading Insight for performance improvement and bug fixes.

NOTE: Due to this enhancement, there will be a freeze period in effect between 10 am (EST) on Friday, January 16th, and the completion of the 468 rollout, during which creation/modification of reports and new users created during the “freeze" period will not be reflected post-upgrade and will be lost.

While the application may remain accessible during this time, some features such as file and image uploads, program builder and emails will be paused as they are upgraded. There will also be intermittent downtime during this period. You are advised to avoid using the application during this window.

To determine if you are on Pod1:

Log into Eloqua as you normally would.

Look at the browser URL once you are logged in.

Pod1 URL has the following format - www.secure.eloqua.com/...  (note:  no number included in URL).

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