Discussions

GREEN / Prospect Profiler Permissions / POD 2 & 3 / RESOLVED

Micheal Brown-Oracle
edited Jan 26, 2015 10:06AM in Eloqua System Status

Our development team is currently investigating an incident that is impacting the ability for some users to access Prospect Profiler. We do not currently have an ETA for resolution, however the next update will be January 16 at approximately 10:00 AM EST (UTC -5)

====================================

**Update**

Friday, January 16th, 10:00 AM EST (UTC -5)

Our development team is still currently investigating the incident and still working towards a resolution. The next update will be at approximately 4:00 pm EST (UTC-5)

====================================

**Update**

Friday, January 16th, 4:00 PM EST (UTC -5)

Our Development team is working to fully test a fix for this incident. We cannot at this time provide an ETA. The next update will be on Monday Jan 19th, 2015 at approximately 10:00 am EST (UTC -5)

====================================

**Update**

Friday, January 16th, 6:05 PM EST (UTC -5)

Our Cloud Operations Team will be pushing a hot-fix for customers on POD 1 and 3 for this incident on Sunday, January 18th, 2015. While we continue to plan for POD 2, the next scheduled update will be on Monday, January 19th, 2015 around 10:00 am EST (UTC-5).

====================================

**Update**

Monday, January 26th, 10:05 AM EST (UTC -5)

This issue is now fully resolved, the hotfix was pushed on January 18th.

Post edited by Unknown User on
Tagged: