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Emergency Hot Fix Advisory: Sunday, January 18th, 2015 / POD 3 - SUCCESSFULLY CONCLUDED

Micheal Brown-Oracle
edited Jan 18, 2015 1:31PM in Eloqua System Status

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**Update**

Sunday, January 18th, 11:07 am EST (UTC -5).

Because of Application Unavailable / POD1 Clients, the Cloud Operations Team has delayed the Emergency Hot Fix for POD3 until further notice.

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**Update**

Sunday, January 18th, 1:00 pm EST (UTC-5).

Our Cloud Operations Team are currently rolling out the hotfixes for POD3. We can confirm that your Eloqua Services will not be suspended and will update this post upon completion.

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**Update**

Sunday, January 18th, 1:30 pm EST (UTC-5).

Our Cloud Operations Team have completed the hot-fixes.

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Emergency Hot Fix Advisory: Sunday, January 18th, 2015


Eloqua will be performing an emergency hot-fix on Sunday, January 18th, between 5 and 11 am EST (UTC -5).

All application processing will be suspended during this window and resumed after downtime ends.

Downtime effect as follows. During portions of this maintenance period, the following platform features will be unavailable:

  • Email Sending (all types)
  • Inbound/Outbound CRM Integrations
  • Bulk API
  • Lead Scoring
  • Data Import/Exports
  • Campaign Processing

We recommend that customers not attempt to use the application at this time as rolling outages are anticipated. Inbound web tracking and form data will be captured, however, agent use of the platform can potentially result in work being lost. Once the maintenance is complete, all processing will resume and any work items scheduled to execute during the maintenance window will begin processing.

Should you require more information or have any questions, please feel free to contact our Support specialists.

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