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GREEN / Bulk API, Data Import/Export Performance / POD 3 / RESOLVED

Micheal Brown-Oracle
edited Jan 28, 2015 12:17AM in Eloqua System Status

Our Cloud Operations Team is currently investigating an incident that is impacting BULK API and Data Import/Export on POD 3.  We do not currently have an ETA for resolution, The next update will be at approximately 12:00 am EST (UTC -5)

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**Update**

Wednesday, January 28th 12:00 am EST (UTC -5)

Our Cloud Operations Team is currently working to address this issue, however no ETA for full resolution is currently available. The next update will be at approximately 1:00 am EST (UTC -5)


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**Update**

Wednesday, January 28th 12:17 am EST (UTC -5)

After analysis by our support teams, it was determined that the incident resulted from a storage issue. The storage issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

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