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GREEN / BULK API Exports Non-Functional / POD 1/ RESOLVED

Micheal Brown-Oracle
edited Apr 3, 2015 6:26PM in Eloqua System Status

Our Cloud Operations Team is currently investigating an incident that is impacting the availability of BULK API Exports on POD1.  We do not currently have an ETA for resolution, however, the next update will be at approximately 6 PM EDT (UTC-4).

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**Update**

Friday, April 3rd, 5:40 pm EDT (UTC -4).


Our Cloud Operations Team has resolved the incident.

After analysis by our support teams, it was determined that the incident resulted from a storage issue. The storage issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

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