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GREEN / LinkedIn Sign On Cloud Connector Error / ALL PODs / RESOLVED

Shahriyar-Oracle
Shahriyar-Oracle Escalation OfficerPosts: 536 Employee
edited May 15, 2015 8:13PM in Eloqua System Status

Our Development team is currently investigating an incident that is impacting the LinkedIn Social Sign On Cloud Connector.  We do not currently have an ETA for resolution. The next update will be Tuesday, May 19th at approximately 4 PM EDT (UTC -4).

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**Update: Friday, May 15th 6:30 pm EDT (UTC -4)**

The Development team have identified the root cause being a result of a change in the LinkedIn API. They are aggressively targeting to get a hot-fix by today. The next update will be at approximately 10 PM EDT (UTC -4).

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**Update: Friday, May 15th 8:09 pm EDT (UTC -4)**

Our Development team have successfully applied the hot-fix. Here is a list of the change in functionality:

  • Due to LinkedIn API changes, the following fields are no longer available for mapping with the LinkedIn Social Sign on Cloud Component:
    • Number of Recommendations
    • Associations
    • Interests
    • Honors
    • Date of Birth
    • Main Address
    • Skills

  • Existing LinkedIn Social Sign On components that map those fields will be functional, however will not retrieve those fields upon sign on to LinkedIn.
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