Discussions

GREEN / External Call Performance Degradation / POD3 / RESOLVED

Shahriyar-Oracle
Shahriyar-Oracle Escalation OfficerPosts: 536 Employee
edited Aug 11, 2015 2:37PM in Eloqua System Status

Both our Development Team and Cloud Operations Team are currently investigating an incident around performance degradation with our CRM Integration Services. At this time, we are unable to provide an ETA for this incident, but we will continue to provide updates. The next scheduled update will be today around 4:00 pm EDT (UTC-4).

====================================

**Update** Monday, August 10th, 2:21 pm EDT (UTC -4)

The two teams continue to troubleshoot the incident. The next scheduled update will be Tuesday, August 11th, 2015 around 2:00 pm EDT (UTC-4).

====================================

**Update** Tuesday, August 11th, 10:54 am EDT (UTC -4)

The Development and Cloud Operations Team have isolated the incident. We are targeting to start pushing a hot-fix around 12:00 pm EDT (UTC-4) with the next scheduled update around 1:00 pm EDT (UTC-4).

====================================

**Update** Tuesday, August 11th, 12:43 pm EDT (UTC -4)

The Development and Cloud Operations Team are now targeting to start pushing a hot-fix around 3:00 pm EDT (UTC-4) with the next scheduled update around 4:00 pm EDT (UTC-4).

====================================

**Update** Tuesday, August 11th, 2:35 pm EDT (UTC -4)

The hot-fix has been successfully applied.

Post edited by Unknown User on
Tagged: