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GREEN / Intermittently Unable to Log Into Instance / Some Clients / RESOLVED

Shahriyar-Oracle
Shahriyar-Oracle Escalation OfficerPosts: 536 Employee
edited Aug 26, 2015 2:50PM in Eloqua System Status

Our Cloud Operations Team is currently investigating an incident impacting the ability to log into the Eloqua application for some clients. There is no issue with Eloqua services and servers.  This appears to be an issue with third party routing.  We do not currently have an ETA for resolution. The next update will be at approximately 4:00 pm EDT (UTC-4).

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**Update** Tuesday, August 25th, 3:50 pm EDT (UTC -4)

Our Team is still troubleshooting this incident. We do not currently have an ETA for resolution.  The next scheduled update will be on Wednesday, August 26th around 11:00 am EDT (UTC-4).


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**Update** Wednesday, August 26th, 10:50 am EDT (UTC -4)

Our Cloud Operations Team is still currently working in resolving this incident. We do not currently have an ETA for resolution.  The next scheduled update will be around 4:00 pm EDT (UTC-4).


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**Update** Wednesday, August 26th, 2:50 pm EDT (UTC -4)

This incident is now resolved.

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